How to use the 'Open orders' page #

This page allows you to view, manage, and export your newly received orders to your accounting software. Little Big Shop lets you integrate your online store with MYOB Business and Xero. The Accounting features are available to those subscribed to the ‘Big’ plan.

Follow the steps below to learn how to navigate the page.

1. Visit the Open orders page

• From the left hand side of the Admin dashboard select ‘Orders’
• Select ‘Open orders’. All open orders are listed here.

2. Open invoices, export orders, or push to accounting platforms

Download an order invoice

• Locate the order you want to download an invoice for
• Press the PDF icon in the Download column to download your invoice

Select orders to export to MYOB Business or Xero

• In the first column of the table, use the checkbox next to each order to select those you want to export to your accounting platform.
• On the top right of the table, you will see ‘MYOB status’ or ‘Xero status’. Select status relevant to the platform you are using:

MYOB Business: push orders to MYOB as ‘Open’ or ‘Close’

Xero: push orders as ‘Draft’, ‘Submitted’ or ‘Authorised’

• Once selected, click the export option on the top right (above the table) to send the order details to your connected accounting software

• What each field means:
  • Order number: Unique ID assigned to each order
  • Customer name: Name of the customer who placed the order
  • Created date: Date the order was created
  • Payment due: Due date for payment, if applicable
  • Total: Total amount for the order
  • Paid: Indicates whether the order has been paid
  • Dispatched: Status of the order’s dispatch
  • Payment type: Method used for payment (e.g., Credit Card, PayPal)
  • Download: Option to download a copy of the order details
• Filter by date:
  • Consider sorting by the ‘Created Date’ column to view the most recent orders first
• Verify payment status:
  • Always check the ‘Paid’ status before dispatching to avoid any issues with incomplete payments